1. General
By ordering on you agree to the general terms and conditions. These conditions are governed by Dutch law. The conditions could  be changed without notice. The content of the website and the contents of all other expressions of Otten Pet Cages are put together with great care. Otten Pet Cages can not provide any guarantees regarding the nature, accuracy or content of this information. Otten Pet Cages shall not be liable for any errors or inaccuracies or for the consequences of using their information.
2. Prices
All prices include 21% VAT
Prices can be changed without reason. This often occurs due to price changes from suppliers. If the price turns out to be less than indicated on the website above you will be able to cancel your order. The prices listed on are indicative and subject to change and excluding delivery and installation costs.
3. Offers
Offers are valid while stocks last.
4. Pictures and descriptions
Using our images and text in any manner whatsoever, is not permitted without our written permission. Whether the pictures now have a logo or watermark does not matter! Improper use is considered as plagiarism and therefore actionable.

Plagiarism is the use of a work without permission and without citing the original author, while the author of the plagiarism pretends as if this is his own original work.

5. Ordering
You are going to confirm a purchase agreement as soon as you have clicked on the confirm button in the last window of the ordering procedure
Attached to Otten Pet Cages reserves the right to refuse orders, Parts of orders or specific customers.
6. Payment
Payment will be in advance by bank on
Rabobank Gemert IBAN: NL52RABO0116179511 BIC: RABONL2U or
ING at number IBAN: BIC NL25INGB0003633869, BIC: INGBNL2A for the attention of Otten Pet Cages Gemert, stating your name and place of residence.
In case of custom-made racing / stays, 50% of the total amount should be payed  at order, the remaining amount will be payed cash on delivery.

7. Delivery
Articles will be shipped after payment is received. If a package can not be delivered by the respective carrier, a message will be left behind with further detailed delivery information. If the product/article could not be delivered in multiple attempts the product/article will be returned to Otten Pet Cages. For each subsequent delivering attempt shipping costs will be charged. We aim for delivering within 2 days. sometimes this will take a longer time, for example, if a product is out of stock.
8. Returns
Complaints must be made immediately after delivery. Custom made Racing / accommodations can not be taken back. Exchange is not possible. If you ordered the wrong size of a product by mistake(bag-kitten cage - bench) you may return that order. The article can be returned if : not used, stored in the original unopened package and without any damages. The return shipping costs are for your own account (unless otherwise indicated). We recommend to send by registered mail and insured because the risk of shipping damage or loss is for your own account. For shipping a different size additional shipping costs will be charged. For detail shipping information, please contact Otten Pet Cages

Terms for returning products

Retourbeleid - Herroepingsrecht

Otten Pet Cages
Witte Brug 11A
5421 XX Gemert

Ik deel u hierbij mede dat ik onze overeenkomst betreffende de aankoop van de volgende goederen herroep.

Order / bestelnummer:

Besteld op:

Ontvangen op:





Datum heden: